Build World Class SaaS Operations

The process of building a SaaS operation includes these five major stages:

1. Architect
2. Secure
3. Comply
4. Operate
5. Optimize

Architect
Start with right architecture for scalability, performance, security and efficiency.

Secure
Harden IT systems to protect from attacks, security exploits. Implement active security monitoring to detect & mitigate security breaches and address all evolving security threats

Comply
SaaS operations must comply with regulatory norms, industry standard and customer requirements.
Eg: PCI, HIPPA, DISA etc

Operate
Establish best practices that must be followed to provide high performance, most reliable SaaS

Optimize
After initial deployment, SaaS platform must be optimized to reduce operational costs & improve efficiency